Testimonials About Our In-Home Care
What People Are Saying About Comfort Keepers® of Montclair & Hasbrouck Heights
Hundreds of people every day discover the exceptional brand of in-home care provided by Comfort Keepers—from seniors and their families to the exceptionally caring people who discover Comfort Keepers and choose to become a Comfort Keeper® themselves.
"Dear Pooja Please accept our sincere gratitude for the kindness , compassion and acceptional service you provided to our brother Charles Sanders. your professional and skillful home care made Charles's life safe and more enjoyable. Thank you all for being there when we needed you most. Each of you offered somehing special and unique to your care for Charles and we truly appreciate it! Sincerely,"
"I have been receiving long term care with Comfort Keepers whose agency is owned by Pooja Chandawalla. In the three years I've been receiving their care my experience with this agency has been positive. The staff is friendly and polite and take care of me with an understanding of the needs of senior citizens. I've always been an independent person who likes living in her own home and Comfort Keepers allow me to do that. They provide services like grocery shopping, taking me to my doctor's appointments, prepare meals, do my laundry and do other chores I'm unable to for myself. I have a caregiver who is with me "24/7" and we have grown to be friends who really like each other. I would not hesitate to recommend using this agency should anyone need long term or short term care."
"I was at my wits end and virtually in tears over the frustration and challenge of caring for my elderly mother after multiple operations. As a result, her care placed a heavy burden on our family, mentally and physically. A friend of ours recommended Comfort Keepers as she was very satisfied with the care rendered to her parents. Our family decided to give Comfort Keepers a try. After pouring out my heart to Pooja, she reassured me that my mother would be able to remain in her own home living with dignity. Those words, which I will always remember, still ring true regarding the good care that would be given to my mom by this agency. The family has found Pooja and her supportive staff to be available day and evenings to address any of my mom’s needs. They are courteous on the phone and always take the time to understand the family dynamics in the home and my mom’s particular needs. The staff has developed excellent communication with my sister who visits daily and oversees my mother’s care. No matter how many times my sister calls, which is often, she is well received. The calls can be regarding mom’s schedule change, doctor’s appointments or new equipment to be delivered. We continue to have a very good experience with this agency and use them solely. As a result, Comfort Keepers have been partners in our mom’s care and helped add to my Mom’s quality of life."
"I have had the privilege to work with Pooja and her staff at Comfort Keepers of Montclair in search of a Caregiver for my mother. At first, I was apprehensive as I had worked with a much larger firm and my experience was not what one would have expected. Pooja herself had set up an appointment to meet with my mom and me. She took the time to listen to our needs and then proceeded to map at a plan. She truly had my mother’s best interest at heart. After our conversation and listening to my concerns, she already had a person in mind that she thought was a good fit. Her recommendation was to have a meet and greet, which I thought was great as not too many companies offer this. We met the woman Pooja had in mind (Gladys Chegenye) and as promised, she was the perfect person for my mother. I can honestly say it was nice to have someone come in who truly enjoys what she does. In addition, Comfort Keepers brought a nurse in and together we reviewed additional expectations of caregiver. I would like to stress that Comfort Keepers of Montclair is true to their word and are on top of everything they do. The will have your family and loved ones best interest at heart. We have had weekly communications and any concerns were immediately addressed. Whomever I dealt with was always kind, courteous and professional and always went above and beyond their call of duty to keep me informed. Rest assured if you use Comfort Keepers, that you will be as happy as I am."
"Comfort Keepers gave me and my family a sense of relief. We told the owner (Pooja Chandawalla) what we were looking for and she has accommodated us. Our home attendant is very conscientious, warm and friendly - exactly what my 86 year old mother and father need. She tries her hardest to meet their needs and has a wonderful demeanor. We now have someone in the home that we feel safe with and can trust. Thank you Comfort Keepers!"
"Hello I just wanted to write a quick note to let you know how pleased we are with all of the care providers we have onboarded from your agency. James, Lucine, Mageleine (and Isaac and Hilary!) have all been so competent, caring, reliable, and helpful throughout this whole process. They are also extremely patient, positive, experienced and smart! They make Elaine and Eddie fee safe and secure, as well as my brother and myself. We don't know what we would do without them! We want to thank you for finding such wonderful caregivers. We all love them all!"
"I would like to recommend Comfort Keepers aide Dinette Williams as a home health aide. Dinnette cared for my aunt, who was very elderly and suffering from Alzheimer's disease, for a period lasting well over a year. She gave constant care and comfort, paying special attention to the needs of my aunt as she progressed through the disease. Dinette's care made my aunt's life easier and more joyful, and she truly was able to better enjoy her last days due to the care given by Dinette. Dinette's compassion and her commitment to my aunt's well-being surpassed my expectation I had when she was hired. Her diligence is exceptional as well. I hold Dinette and the care services Comfort Keepers provided in the highest regard."
"Comfort Keepers was a godsend for my family and me. I found the owner (Pooja) and primary caregiver (Josephine) to be exceptional. Very responsive and flexible, and most importantly truly focused on ensuring my mother was well cared for. Comfort Keepers put me at ease and truly allowed me to put my trust in them to do the right things for my mom...which really helped manage my stress as we took on the significant responsibility of home care. Josephine (our primary caregiver) established a bond with my mother that I know my mom cherishes to this day. I can't say enough great things about Pooja, and Josephine, as they really helped me (and my mom) transition, and navigate through a new, unfamiliar chapter of our lives. Their knowledge, expertise, and caring made the transition easy and seamless. On a scale of 1-10, with 10 being the highest, I'd give them a 15 as they consistently went "above and beyond". I strongly endorse Pooja's Comfort Keepers team and service, and would encourage anyone looking for homecare for a loved one to use them...as you'll be extremely satisfied with the decision and outcome!"
"The service provided to my dad is excellent! I highly recommend this company. They have been wonderful to both of my parents. They are caring and very efficient! Absolutely wonderful!"
"When we first met the Comfort Keepers team, we were at an all-time low in my family’s life. My husband, a 41 year old, physically active man had unexpectedly suffered a severe stroke while we were returning from vacation with our 2 sons. He had been in and out of the hospital for 9 months and could not care for himself at all. The Program Director, Pooja was able to match us with a wonderful, caring caregiver who spoke my husband’s native language. Since language was and still is a challenge for my husband after the stroke, this was tremendously helpful. Over the year that the aide spent with us he became a part of our family. He worked tirelessly with my husband to help him stay motivated to continue with therapy and re-gaining some of his independence. He supported him when he had to return to the hospital for additional hospital stays and most of all they became friends. My husband is not yet fully recovered but thanks to his aide from Comfort Keepers he is on his way and he was treated with dignity and respect during his darkest hour. He blended into the family and was called uncle by our 2 young sons who now really consider him a part of our family. Recently a fellow church member of ours asked where our brother was here because they had not seen the aide for a few weeks. I then let them know that he was away on leave that he was not a family member but instead an aide. That church member was shocked to learn that our aide was not a family member. God bless the team and those who care for others who cannot care for themselves every day, it is truly a noble profession."
"So far to date, I believe that the quality of service provided by Comfort Keepers has been quite well if not excellent. I have not had any issues with my dad that have not been addressed by those attending to him, in a timely manner."
"I have known Comfort keepers (Montclair NJ) as a Home Healthcare company since December, 2013 and have been an employee since January 1st 2014. There is absolutely no question about the quality of work at Comfort Keepers, since it takes pride in providing first class services to its clients. Before I gained the opportunity to work as a Comfort Keeper, I was taken through 12 hours of intensive healthcare-training course to equip me provide quality services. I deem it a privilege and a blessing working as a Comfort Keeper, in the sense that, I'm fully persuaded that my services are not just for money, but a genuine heartfelt ministration to meet the direct needs of my aged clients to help promote independence and live happily ennobled in the comfort of their own homes by engaging them in physical activities, emotional well-being and mental stimulation. There is such great harmonization between the workers at all levels, running down from the owner (Pooja Chandawalla) to the Home Health Aides. Moreover, due to our occasional orientations, the workers get to meet, know each other and familiarize, which to me, makes this company unique from all others. Effective communication is a key attribute in our daily activities as we keep in constant contact specifically with the owner herself, to ensure accurate dissemination of information keeping us abreast with new updates. I highly recommend Comfort Keepers firstly to Home Health Aides who want to work and live fulfilled and secondly to all families who need professional and compassionate healthcare for their loved ones."
"Comfort Keepers is an Organization whose business is providing and committing to the care of its patients and health care team. As a Home Health Aide Professional, Comfort Keepers (Montclair, NJ) has successfully trained me through an approved program by New Jersey State Department of Health. Under the supervision of the Registered Nurse the aides can provide personal care, assist the clients in the Activities of Daily (ADLs) and maintain a clean, safe, comfortable environment for the patients. I am very proud to work for this Organization as a Comfort Keeper."
"My name is Lucine Cadet. I am a Comfort Keeper. I have been working for this Comfort Keepers office in Montclair for six months, and I enjoy being with the company. I love my job very much. I have assigned to work with different during my length of duty with the company. I have learned something new from each one of my clients. As a new graduate holding a PCT certificate, my clients make it easy for me to practice the skills learned during my clinical rotation. What stuns me the most about my clients is the warm welcome that they give me as I step my foot into their houses. I have referred many of my friends and colleagues to work for comfort keepers. In summation, Comfort Keepers has given me the opportunity to practice my clinical skills and ameliorate my interpersonal skills."
"My name is Sebron Hall and I am proud to announce that I am a Comfort Keeper. Since I began work with Comfort Keepers (Montclair NJ), I have found the training very rigorous, exciting, educating and quite rewarding. The professionalism with which the Proprietor, Pooja Chandawalla, other executives and staff members conduct themselves and do business is worth noting. Comfort Keepers ;has made and continues to make an indelible impression on the lives of countless thousands (families of all races, color or creed), with compassion, quality care and a high degree of exuberance. I am always excited to be part of the winning team; and with due respect, Comfort Keepers is really is. It is a place to be. Thanks to all Comfort Keepers for making this dream a reality."
"Thank you so much for the assistance you gave us. We were at the end of our rope and didn't know who to turn to. We knew Dad didn't want to go to a nursing home, but we couldn't stay with him 24/7 and carry on with our lives. I was going to quit my job so I could stay with him when Comfort Keepers came into our lives. You were a Godsend."
"I want to personally thank you for taking care of my mom during her last days. Your time with her was special and helped make her comfortable. I have a newfound respect for the care you give people. You are truly special."
"I wish to acknowledge the superb contributions to my mother's safety and well-being made by the people of Comfort Keepers. Not only did you arrange for her care on very short notice, but every caregiver who came to the house was well prepared for her difficult work. Every one of them was compassionate and skilled and added a unique touch to her care."
Comfort Keepers® provides Live-in home care services in the following areas in NJ:
Maplewood, Short Hills, Millburn, Glen Ridge, Rutherford, Roseland, Hackensack, Essex Fells, Fort Lee, South Orange, West Orange, Montclair, Verona, Hasbrouck Heights, Leonia, Union, Ridgefield Park, Palisades Park, Wood-Ridge, Bogota, East Rutherford, Carlstadt, Moonachie, Teterboro, South Hackensack, Clifton, the Caldwell, Vauxhall, and the select surrounding areas in Essex, Bergen, Passaic, Hudson, Union, Morris and Middlesex counties.